APC Back-UPS Connect User Manual
Displayed below is the user manual for Back-UPS Connect by APC which is a product in the Power Banks category. This manual has pages.
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User Manual
Mobile Power Pack M12USWH
I
Charge USB Devices
Charge devices using the original
USB cable that comes with the
unit, or another USB charging
cable.
Connect the mobile power pack
with the device to be charged and
press the POWER button for
about 1 second.
Charge the Power Pack
Inventory Safety and General
Information
Read this user manual carefully
before using the product, and
keep it for future reference.
• Do not short circuit this device. To avoid short
circuit, keep the device away from any metal
objects (e.g., hair clips and keys).
• It is normal that the battery will feel warm
during heavy use.
• Use this device as instructed to avoid electric
shock; do not disassemble.
• This unit is not user repairable; contact APC for
tech support related issues.
• CAUTION
RISK OF FIRE AND BURNS.
Do not open, crush, heat above 40°C or
incinerate. Follow manufacturer's instructions.
• During normal usage keep the device out in the
open to allow excess heat to dissipate.
• Charge M12USWH for 2.5 hours before initial
use.
• Keep the USB output port and micro-USB input
port clean and free of obstruction.
Failure to follow these instructions can result in
equipment damage.
Use the included charging cable
to connect the USB output port
of a USB charger or PC to the
micro-USB input port on the
power pack. (Note: some PCs in
sleep mode do no provide output
power to the USB port)
By USB charger By PC
.
LED Status Indicators
To check the remaining battery
charge of this device in standby
mode, press the POWER button
for about 1 second. The battery
capacity display will display
how much battery power is
remaining
Indicator
Status Battery Full Battery
charging
Battery
inserted into
the UPS
Fault detected
on USB ports
Mobile
Power Pack
LEDs
All 5 LEDs
illuminate green
LEDs indicate
charge level.
Top LED
flashes.
One LED
illuminates
green from
bottom to top
All 5 LEDs
flash green
ma001a
Front View
m
a002a
Rear View
POWER button
1.0A USB port
2.4A USB port
Capacity Indicator LEDs
UPS connector (for use with BGE50ML only)
Micro-USB input
User Manual
USB cable
81-100%
61-80%
41-60%
21-40%
0-20%
Note: The charge times in this table
are approximate figures.
Device M12USWH
Smartphone 5x
Tabl et ~ 1x
MPP UM 990-9674 MN01 EN.fm Page 1 Monday, March 23, 2015 5:21 PM
© 2015 APC by Schneider Electric. APC and the APC logo are owned by Schneider
Electric Industries S.A.S., or their affiliated companies. All other trademarks are
property of their respective owners.
EN 990-9674
03/2015
Using the mobile power pack with a UPS
This mobile power pack can be plugged into the APC Back-UPS
Connect BGE50ML to provide AC power backup for low power
networking equipment and also DC power via USB. The fastest way
to charge the mobile power pack is to charge it inside the UPS where
it will fully charge the battery in 2.5 hours. Simply insert the battery
into the opening in the front of the UPS. The battery can only go in
one direction, with the LEDs on top and USB ports on the bottom.
When plugged in the mobile power pack charges much faster than
when using the standard micro-USB input. To remove the mobile
power pack, simply pull the battery out.
Troubleshooting
Specifications
*1 The two (2) USB ports combined have a maximum output of
3.4A. If two (2) devices together draw more than 3.4A, overload
protection circuits will trigger and disable output.
APC by Schneider Electric IT
Customer Support Worldwide
For country specific customer support, go to the APC by
Schneider Electric Web site, www.apc.com.
Problem and Possible Cause Solution
The mobile power pack cannot be charged.
The PC is in sleep mode. Wake PC from sleep mode.
The temperature is outside of the recommended
temperature range for use. Stop using the mobile power pack until it is within the correct
temperature range.
The charging cable is malfunctioning. Carefully check if the charging cable is functioning. Clean the micro-
USB port in case there is an obstruction.
The mobile power pack cannot charge some devices.
The mobile power pack is not powered on. Press the POWER button on the mobile power pack.
The remaining capacity of the mobile power pack
is low. Charge the mobile power pack.
The mobile power pack’s automatic load detection
has detected no load and has powered off the unit. Press the POWER button on the mobile power pack.
The mobile power pack does not recognize or
detect the devices connected to it. Remove connected devices. Turn the unit on, reconnecting each
device one at a time. Some devices may require a dedicated charging
cable. The cable included with this device is a standard data cable.
The mobile device has overloaded the USB port or
a short circuit has occurred in the mobile device
connected to the mobile power pack.
When the USB port encounters an error such as overload or a short,
the mobile power pack will flash all LEDs. If the error is not
removed the mobile power pack will enter into safe mode after 30
seconds. To deactivate safe mode, disconnect all devices from the
mobile power pack press the POWER button or connect the mobile
power pack to a USB charger as if charging.
The life of the mobile power pack has expired or a
fault has been detected. In the case where a system fault has been detected, contact your local
APC by Schneider Electric dealer or authorized APC by Schneider
Electric service agency.
Type Lithium-ion battery
Capacity 11400mAh
Rating 41.2 Wh
Input current (Maximum) micro-USB: 2.1A
Rated input voltage 5V dc
Output current USB1: 2.4A, USB2: 1.0A
Output voltage 5V
Capacity indicator light 5 level LEDs
Capacity indicator
brightness levels 50% in the UPS. As mobile power
pack 100% after pressing the POWER
button. 10% after 20 seconds when
charging a device or being charged.
Charging time 2.5 hours (UPS), 8 hours (micro-USB)
Dimensions (L x W x H) 5.1 x 2.9 x 0.9 in (13.0 x 7.4 x 2.2 cm)
Weight 0.6 lb (267g)
Operating temperature 32°F- 104°F (0°C- 40°C)
Smart Charging (2.4A
port only) Maximum output depends on the
client device.
bu423a
bu424a
Battery Recycling
Information
Always dispose of used or spent batteries
properly.
Return the spent battery to an appropriate
facility for proper disposal and recycling.
Warranty
Schneider Electric IT (SEIT) warrants its products
to be free from defects in materials and
workmanship for a period of three (3) years from
the date of purchase. SE IT obligation under this
warranty is limited to repairing or replacing, at its
sole discretion, any such defective products. This
warranty does not apply to battery wear from use,
equipment that has been damaged by accident,
negligence or misapplication or has been altered
or modified in any way. SEIT standard procedure
is to replace the original unit with a factory
reconditioned unit. Customers who must have the
original unit back due to the assignment of asset
tags and set depreciation schedules must declare
such a need at first contact with an SEIT Technical
Support representative. SEIT will ship the
replacement unit once the defective unit has been
received by the repair department, or cross ship
upon the receipt of a valid credit card number. The
customer pays for shipping the unit to SEIT. SEIT
pays ground freight transportation costs to ship the
replacement unit to the customer. For full warranty
information refer to www.apc.com.
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